FAQ's

A. Absolutely. You don't need any computer skills, design knowledge or experience with websites. We do everything for you. Just tell us about your business in your own words, send us your photos and logo, and we take it from there. Many of our happiest clients had never dealt with a website before.

A. Most websites are live within 1-2 weeks of us receiving your content (your text, photos and logo). The faster you can send us the information, the faster your site goes live.

A. Very little. You tell us about your business, send us your photos and any text you'd like on the site, and approve the final design. We handle everything else — design, build, hosting, going live, and all future updates.

A. No — and this is by design. We manage all content changes so that everything looks right, loads quickly and is optimised for Google, Bing and other search providers. This means you'll never accidentally break your site, and every update is solid.

If you have lots of pics or content to add, ask us for access to our bulk upload system.

A. For routine updates — new photos, updated text, news items — you can request changes once a month and we'll make them free of charge. Send your request to support@minnisites.com.

For updates to your contact details or personal information, send those through any time and we'll update them as soon as possible at no charge.

A. We're happy to do this. If you need us to write content, source images or build new pages, we'll give you a fixed price estimate upfront based on the work involved. The more content you can supply, the quicker and more affordable it tends to be.

A. Yes. We support video and audio. Send us your file and tell us where you'd like it on your site — we take care of the rest.

A. No — we specialise in websites and don't provide email services right now. We do have a trusted friends who handle business email, and we're happy to point you in their direction.

A. We don't include a built-in online shop (adds significant complexity and cost), but we can link your website to shop platforms like Shopify or BigCartel and payment platforms like PayPal or Paystack.

You can display your products with photos and descriptions, and customers pay through whichever payment platform your business uses.

For dedicated online store platforms, see our E-Commerce page.

A. Our websites don't use plugins — add-on software that some website platforms rely on for extra features. This is a deliberate choice: it keeps your site faster, more secure and far easier to maintain. Everything your website needs is built directly into the site.

For some features, we offer custom development options at a reasonable price depending on complexity, but we can talk about that.

A. Yes. If you already own a domain name — for example, yourbusiness.co.za — we can connect it to your new MinniSites website.

We'll guide you through the small technical step involved, or you can simply put us in touch with whoever manages your domain and we'll sort it out directly. You don't need to understand the technical details.

If you don't have a domain name yet, no problem! We'll have you registered in no time.

A. Follow these steps:

• Point your "www.your-domain-name.com" to "sites.minnisites.com" (We recommend using a 'www' subdomain CNAME DNS record).
  • To set records (records tell someone looking for your site, to come to our service), you need to be able to log into your domain management and adjust the 'DNS' settings.
  • If you want it to also work without the 'www' (i.e. mybiz.co.za and www.mybiz.co.za), contact us for the information you'll need (you will need to set extra records). Web-forwarding is not supported but may work.
  • Adjusting a domain's DNS settings can cause trouble with things like your email, there is no one-size-fits-all solution!